working

in

partnership

You know your business and your clients better than anyone else.

I am someone to advise, strategise and bounce around ideas with and then use my knowledge and expertise to put them into practice.

Together we will form an accomplished team.

your business is UNIQUE

As are your website’s goals and needs.

This is why I approach every project with open eyes and heart.  I won’t force you into a box or package you don’t fit in.  Or down a route, you are not comfortable with.

However,  I do want to make sure that every client has a great experience so I have a triple-A approach.

Attentive

Taking time to listen, discover and calibrate so we have a thorough understanding of your needs.  And can formulate a plan which will work.

Assistance

You will receive my support, guidance and advice every step of the way.  Facilitating and adapting to suit your needs and requirements as much as I can.

Authentic

I listen, engage and respond – because I have a genuine interest in your business.  I  am with you for the journey.

gentle

and

creative

I have baked-in a gentle and caring approach to how I work in my partnerships.

To help us collaborate we will have a designated shared workspace for our documents, workbooks, conversations and requests.  And I have guides and workbooks for each stage of the design process, to support you every step of the way.

As a client, you will feel like you are in a gentle and trusting environment – where all ideas and questions are valid and it is safe for creative sparks to fly!

All so that you will have a more enjoyable experience and achieve better outcomes.

six areas of  FOCUS

Your business

Together we delve deep into the wants and needs of your clients, and your business goals.  Both now and in the future.  Ensuring your website can both grow with your business, and help your business to grow.

Your clients

A hard-working website is designed with your clients at the centre, maximising their experience.  This begins with us mapping out your ideal customer/client journey and transposing that into the web design.

Stunning designs

It doesn’t just look good it is so stylishly designed you will love it and want to show it to everyone.

Content & copy

I will provide prompts and ideas to help you with your copywriting and content creation.  This includes a Content Workbook to help you write the text that converts website visitors into fans.

Marketing & sales

I have knowledge and experience in designing and creating marketing funnels, landing page design and optimisation, lead magnets, sales pages, email marketing, and automation design and building.  Together, we can analyse what would work best for your business.

All my support

I’m a bit of a geek – but it’s ok if you’re not.  I will guide and advise you through the whole process.  Provide training and leave you with the tools to show you exactly how to use your website and how to update it.

Would you like to know more about my services, packages & pricing?

Karen, arts and heritage education

Jules takes you through a lovely process where you reconnect with your own business. You’ll have a fresh or affirmed perspective on your business.

a collaborative PROCESS

Consultation

An informal chat to see if we think we are the right fit for each other.

At this stage, we will speak in broad terms about you, your business, and what web design services you may need.

If after our chat you decide to go ahead, then we will schedule your project and 50% of the fee will be due to secure your booking.

Strategy

Together, we discuss your goals, establish what tools you need and then create a detailed plan.

I will provide a Discovery Workbook, which is our starting point for us to explore your goals and needs.

Using video calls and online collaboration we will establish what tools you need and then create a detailed plan.

Creation & design

Next, I will create wireframes and mock-ups based on the users’ journey & design elements we have agreed on.  I provide a Content Guide & Workbook so that you can start creating the content for your new site.

Once the parameters for the design have been agreed upon I will then start the build process, showing you drafts as I go along.  Using an online collaboration tool you will be able to have full input into the process and easily request amendments and ask questions.

The launch & after care

I aim to migrate your development site to your live website with as little “downtime” as possible.  Artfully timed to ensure any potential issues are minimised and that there is a buffer before your official launch date to deal with any issues.  Once it is finalised, I provide launch support, by helping you promote your new website.

Once your website has gone live, you won’t be left on your own.  I will give you a live tutorial, and related documents, to show how to keep it up-to-date and secure.

any questions?

the right people

at

the right time

The crux of any website is to connect with your people when they are ready and need you.

So how are we doing?

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Are you still struggling with what you want your website to do?

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Maybe you need help in working out what your potential clients need from your website.

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Or you’re concerned about the future so investing your money and time seems like a risk.

I understand all of these because I have had these thoughts myself at some point.

This led me to write this guide, rather aptly called “How to avoid website mistakes”.  Which is also full of professional guidance and some insider tips that I use with every client.

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